Delete Account
We respect your right to delete your account and all associated data. Below are detailed instructions for deleting your CLUSTER account.
How to Delete Your Account
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1
Open the CLUSTER App
Sign in to the account you wish to delete.
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2
Go to Settings
Tap the settings icon in the main menu.
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3
Select "Delete Account"
Scroll to the bottom of the settings page and tap "Delete Account".
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4
Confirm Deletion
You will be asked to confirm the deletion. After confirmation, the deletion process will begin immediately.
What Gets Deleted
- User profile and profile photo
- All chat history and messages
- Shared album photos
- Fridge notes
- Wish lists (Bucket List)
- Letters and envelopes
- Game scores and achievements
- Virtual coins
- Daily questions and answers
- Shared calendar
- All presence data in Realtime Database
- Files in Cloud Storage (photos, audio)
What Happens to Your Partner
If you delete your account while connected to a partner:
- Your partner will receive a notification that the account was deleted
- The couple connection will be automatically disconnected
- Shared data will be included in the deletion
- Your partner can continue using the app as an independent user
Deletion Timeline
The deletion process is immediate for most data. Complete deletion of all data from all systems will be completed within 30 days at most.
Deletion via Email (No Login Required)
If you cannot access the app, you can request account deletion using the email address registered to your account. We'll send you a verification link (valid for 24 hours); clicking it permanently deletes the account.
If you're still unable to delete, email clusterusapp@gmail.com and include your account email.